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Worth a read. Must say, One Night @ the Call Center is enlightening! For those like me, who has never experienced the peculiar dynamics of working in a call centre. Comfortably, called ON@TCC, this one's all up for a crisp weekend reading.
The story starts with Chetan’s chance meeting with a pretty girl while travelling in a train. The girl tells him a story, on the condition that he would frame his next book around it. This is where Chetan, the author signs off and in comes Shyam, a tame team leader working in a BPO in Gurgaon. Shyam narrates the tale of a night and delineates the likes, dislikes, problems, aspirations, hurdles of his disgruntled team mates Vroom, Esha, Radhika, Military Uncle and of course, Priyanka, with adequate empathy and spontaneous humour. Priyanka’s semi-neurotic mother, Bakshi’s nonsensical antics, Vroom’s obsession with bikes, pizzas and babes make for some enjoyable reading. And of course, Shyam’s, (read Chetan’s) one-liners on women in general are fun –
- 'Only women have this special area in the brain that keeps track of everything they and their friends wore the last fifty times.’
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